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Hysio SmartMail

Every recipient,
the right tone.

Your personal writing assistant for every outgoing letter and email. Dictate the essentials, SmartMail delivers a professional letter, tailored to the GP, insurer, patient or specialist.

  • Letters in seconds
  • 11 languages supported
  • GDPR-compliant, data hosted in the EU

See it in action

One dictation.
Every recipient.

No templates, no find-and-replace. You provide the clinical core, SmartMail picks the tone that fits whoever is reading.

  • One dictation, every tone

    SmartMail works out the best structure for each recipient on its own, no rigid template, just one uniform input.

  • Context-aware

    The GP wants a clinical summary, the insurer factual evidence, the patient an explanation free of jargon, tailored automatically.

  • Privacy filtered in

    Sensitive data is anonymised where it should be, GDPR-compliant, data hosted in the EU.

hysio.nl / smartmail
Your dictation

"W. Withagen, 40 years, six weeks after a grade II lateral ankle sprain. Pain at end-range inversion has resolved. Proprioceptive recovery on plan. Continue the current progression, evaluate in two weeks."

Eight tones, one core
GP Collegial

"Dear colleague, following your referral I am reporting on the treatment course for patient W. Withagen (40 yrs) after a grade II lateral ankle sprain. After six weeks the objective limitations have resolved, and proprioceptive recovery is proceeding as planned…"

Patient Warm

"Dear Mr Withagen, it was good to see You today. Your ankle is responding well to the exercises and You are clearly on the right track. Below I have briefly written down what we discussed together and the next step in Your recovery…"

Insurer Formal

"Dear Sir or Madam, please find enclosed the rationale for the prior-authorisation request for additional treatments on behalf of the insured named above. The objective limitations, the treatment plan and the expected outcomes are set out point by point below…"

What SmartMail does for you

Writing that
fits the recipient.

Five features that make every outgoing letter faster, sharper and better received, no templates, no find-and-replace.

8 recipient types

From GP to insurance claim, from caregiver to occupational physician, each recipient has its own workflow with a fitting tone and level of detail.

8 workflows

Writes in your voice, not a template

SmartMail decides on the best structure based on your input. Every letter is tailored, no rigid templates, no filling in the blanks.

Always tailored

Automatic tone of voice

Businesslike for insurers, collegial for GPs, warm for patients, SmartMail picks the right tone for each recipient.

Tone per recipient

Communicate in 11 languages

Dutch, English, Arabic, Turkish, French, German, Spanish, Polish and more, write in the language your patient understands.

11 languages

Privacy-first

Automatic filtering of sensitive data. Data is hosted in the EU under GDPR-compliant terms.

GDPR-compliant
How it works

Three steps. Zero templates

From thought to sent letter in minutes, always in the right tone. You provide the essentials, SmartMail writes the rest.

  1. 01 < 1 minute
    CHOOSE

    Choose recipient, provide the essentials

    Select the workflow, GP, patient, insurer, and give the essentials. Dictate or type: either works.

  2. 02 ≈ 15 seconds
    GENERATE

    SmartMail writes it to measure

    A complete letter in seconds, in the right tone for this recipient. In one of 11 languages, if you like.

  3. 03 after review
    SEND

    Review, copy, send

    Read it over, tweak where needed, send from your own mail client or EHR. You stay in control.

8 workflows under one roof

One assistant,
eight recipients.

Choose the workflow that suits the recipient, SmartMail adapts in tone, level of detail and language. Every workflow runs on the same unified input model.

3.01
GP · Collegial

SmartMail GP

A businesslike, collegial letter for referrals, feedback or consultation with the GP.

3.02
Physio · Professional

SmartMail Colleague

A substantive letter to a fellow physiotherapist, a handover or a professional question.

3.03
Patient · Clear

SmartMail Patient

A clear letter or email to the patient, no medical jargon, with the right explanation.

3.04
Specialist · Clinical

SmartMail Medical Specialist

A clinically professional letter to a hospital or specialist, factual and well-supported.

3.05
Occ. Health · Functional

SmartMail Occupational Health

A functional, businesslike letter to the occupational physician, focused on capacity and return to work.

3.06
Insurer · Formal

SmartMail Insurer

A formal, focused letter to the health insurer, authorization requests with supporting evidence.

3.07
Family · Warm

SmartMail Caregiver

A warm, clear letter to family or a caregiver, explained without professional jargon.

3.08
Legal · Factual

SmartMail Insurance Claim

An objective, factual letter for a legal context, no noise, no subjectivity.

Stop rewriting.
Start sending.

14-day free trial. No credit card. Simply take your time to see whether SmartMail fits your practice.

No credit card
All workflows
Set up in < 2 minutes