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Medical Scribe: automatic SOAP notes from consultation audio. Preparation: getting ready for consultations and intakes. SmartMail: patient letters and follow-ups in 11 languages. Summary: referral letter analysis. Mentor: KNGF guideline support. EduPack: tailored patient education. Intervention: periodisation, treatment plans and training-session suggestions. DiagnoseCode: DCSPH code support.

The heart of Hysio. Medical Scribe listens along during your consultation (with the patient's consent) or records your dictation afterwards, and generates a KNGF-compliant note in SOAP structure. You review it, edit if needed and approve. Privacy and processing terms can be found in our legal documents.

Yes. Hysio works with any EHR via copy-paste: Intramed, FysioRoadmap, Fysiomanager, Practicemaster, Crossuite, Incura and all the rest. Once approved, you copy the note with a single click and paste it into your EHR. Direct API integrations with popular EHR systems are on our roadmap.

On average 5 to 8 hours of admin work per week. That is more than half a working day. Per workflow you save 85 to 90% of the time you would normally spend typing by hand. To see exactly what that means for you, use the savings calculator on the pricing page.

Like any AI system, Hysio is not perfect. That is why your review is always the final step: you check every note and can edit the text before approving. Think of Hysio as a smart assistant that does the groundwork, the final check and responsibility stay with you.

Hysio uses a specialised speech-recognition model that is very strong with medical terminology and Dutch speech (including Flemish). Accuracy is high, but we always recommend reviewing the generated note. AI is an aid, not a substitute for your professional judgement.

On average within 30 seconds of stopping the recording. For longer consultations or at busy times it can take a little longer, but you can move straight on to your next patient. The note is waiting for you whenever you have time to review it.

The platform and note generation work in Dutch (including Flemish) and English. SmartMail generates patient letters in 11 languages, so you can inform patients who speak other languages in their own.

Every generated text is presented in the platform as an editable draft that you review and approve before using it. In addition, all output carries the uniform visible label "AI-generated draft, review required". That way it is always clear what the AI drafted and what you approved.

Three plans, all cancellable monthly and excluding 21% VAT: Starter €20/mo (Medical Scribe only, ~50 sessions), Pro €40/mo (all 8 digital assistants, ~100 sessions), Unlimited €80/mo (all 8 + virtually unlimited). For group practices there is Teams (10% off additional members), and for chains there is tailored Enterprise pricing. See all the details on the pricing page.

Starter (€20) is ideal if you mainly want to generate notes with Medical Scribe and aren't using the other assistants (yet). Pro (€40) is the natural choice for the active therapist: all 8 assistants, ~100 sessions a month. Unlimited (€80) is for practices that use Hysio all day long: virtually unlimited, five times the space of Pro for twice the price. Not sure? Use the savings calculator on the pricing page.

Each plan comes with a monthly allowance: Starter ~50 sessions, Pro ~100 sessions, Unlimited ~500 sessions. One session is one workflow used, whether that's Medical Scribe, SmartMail, Intervention or another assistant. With Unlimited the volume is so generous that you won't notice it in practice. Your dashboard always shows how much you've used. Unused sessions expire at the end of the month.

Yes. You can cancel at any time via your account settings, with a one-month notice period and no cancellation fees. On an annual plan the contract runs to the end of the year term; you can cancel in good time before that date. After cancelling, you keep access until the end of your paid period.

You can upgrade to a higher plan (the difference is charged pro rata) or wait until the next month. Your existing notes and data stay accessible at all times: the limit only applies to generating new content.

Yes. Hysio is a business expense you can record as practice costs. You receive a monthly invoice with a VAT breakdown (21%). Check with your accountant for the tax treatment in your specific situation.

Yes. With Teams you get 10% off every additional seat from the second one onwards. For chains or practices with more than 20 FTE, Enterprise is available with custom pricing and dedicated support. Get in touch at support@hysio.nl.

As a Hysio user with a paid subscription, you automatically receive a personal HysioCode after your first full monthly payment. Anyone who signs up through your code gets 50% off their first invoice as soon as they start paying after the trial period. At that moment you receive 50% of their monthly subscription as account credit: €10 for Starter, €20 for Pro, €40 for Unlimited. Up to 12 rewards a year. The credit is automatically applied to your next invoice.

Your data is transmitted encrypted via TLS and hosted with Contabo GmbH in Germany, within the European Economic Area. Access is strictly limited and we apply appropriate technical and organisational measures, with periodic reviews. The current sub-processor list and all security details can be found in the privacy statement and data processing agreement.

Your patient data, notes, account details and temporary audio are hosted with Contabo GmbH in Germany, within the European Economic Area. From that hosting layer, no transfer outside the EEA takes place. The full overview of processing locations and safeguards can be found in the privacy statement and on the disclaimer page.

We are open about this. Text generation runs within the EEA, via the EU region of Vertex AI, and your data sits on servers in Germany. Google LLC, the company behind the text AI, is a US company; that relationship is covered by the EU-US Data Privacy Framework, while the processing itself runs within the EEA. For speech-to-text, Groq, a US processor, temporarily processes your audio; that transfer is covered by European Standard Contractual Clauses (SCCs), a Transfer Impact Assessment and an activated Zero Data Retention configuration. The privacy statement gives the full explanation, including our roadmap towards more EU options.

Audio is stored temporarily to complete the transcription and to resolve specific processing errors or reported quality issues, and is then deleted automatically; if that purpose is met sooner, the audio is deleted sooner. The maximum retention period and the precise terms on purpose, access and deletion can be found at /disclaimer.

No. With all of our AI processors it is contractually excluded that your data or your patients' data is used to train or improve AI models. That applies to text as well as audio. Your data stays with you and your practice.

Yes, recording a consultation requires the patient's verbal consent. Dictating after the consultation needs no additional consent. A brief explanation ("We use a speech-to-text system for our notes. Is that all right with you?") is usually enough in practice.

Yes. Hysio is set up in line with the GDPR: as the therapist, you are the controller for your patient data and Hysio is the processor. The data processing agreement is a standard part of the legal package and you accept it at registration, so there is nothing to arrange or sign separately. You can find all eight legal documents at hysio.nl/juridisch.

In the unlikely event of a data breach, we inform you without undue delay and within 72 hours at the latest, in line with Art. 33 GDPR and our data processing agreement. We work with you to meet the notification duty to the Dutch Data Protection Authority and have procedures in place to limit the impact.

You lose nothing on the day you cancel. After termination, your data remains available for three months and you are entitled to one free full export of your sessions, output and uploaded files; exporting per session also remains possible during that period. Our team guides the full export via privacy@hysio.nl. How to request it and exactly what it includes is set out in the Data Access Policy.

On any modern device with a web browser: laptop, desktop, tablet and smartphone. For on the go, there is also the mobile application. All you need is an internet connection and a microphone. The interface adjusts automatically to your screen size.

There is nothing to install: Hysio is fully web-based. Go to app.hysio.nl, log in and you're ready to go, with updates available automatically. Prefer to work on mobile? There is also the mobile application.

Hysio works in all modern browsers: Chrome, Firefox, Safari and Edge. For the best experience we recommend the latest version of Chrome or Firefox. Internet Explorer is not supported.

Live processing does not: speech recognition and AI processing happen in the cloud and need an internet connection. You can, however, record audio offline (for example with a mobile recorder) and upload the file later once you're back online.

Yes. Alongside the browser there is the mobile application, so you have Hysio at hand on the go: ideal for therapists who often work outside the practice, for example for home visits. In the browser, Hysio also runs fully web-based on laptop, desktop, tablet and smartphone, always with the latest version the moment you log in.

No need to worry. Your current recording is held locally in your browser until the connection is restored, after which processing continues automatically. Have an important recording and want to be sure? Record it on an external device and upload the file later: that always works.

Send an email to support@hysio.nl. We usually reply quickly on working days. Prefer to talk? Request a demo at the same address and we'll set up a short video call.

Yes. As soon as you create your account, you'll find Hysio Academy on your dashboard: a clear walkthrough for each digital assistant on exactly how to use it, with examples and tips. Most therapists are up and running within 10 minutes. Stuck? Send us an email and we'll help you get going.

Yes. Email support@hysio.nl with your preferred day and time. We'll set up a short video call to show you Hysio live and answer all your questions: no sales pitch, just a tour.

Log in to your Hysio dashboard and go to Profile to change your name, email address or password. For subscription or billing details, go to Subscription. Stuck? Send an email to support@hysio.nl.

In three steps: (1) click Start your 14-day free trial, (2) create your account and log in, (3) record your first consultation or dictate your first note. Within 10 minutes your first AI-generated SOAP note is ready.

No problem. Send your question to support@hysio.nl. We reply personally and regularly add frequently asked questions to this page. Prefer to talk? Request a demo at the same address.