Request deletion of your Hysio account and associated personal data. You can do this without signing in. No reason is required.
Hysio B.V.
Include the email address linked to your account.
We request additional information only if needed to establish your identity or authority.
We confirm deletion or explain which data must be retained and why.
We handle your request without undue delay, normally within one month of receipt. If the complexity or number of requests makes an extension necessary, we explain why within that first month. The extension is at most two further months.
Your request covers your account, profile and contact details. We delete reports, transcripts and recordings on the instructions of the responsible practice or organisation. Export any information you must retain beforehand.
Tax records are normally retained for seven years after the relevant financial year. For any other exception, we explain the legal basis and retention period that applies.
Deleted data may remain in existing backups until the applicable backup cycle ends. The privacy statement explains how these copies are handled.
Email privacy@hysio.nl from another address and state your account email address. We will agree a suitable way to verify your identity.
No. Your account remains until it is deleted. Send your deletion request using the email address above.
Mention your subscription in the request. We explain cancellation and any remaining payments. Opening an email draft does not cancel your subscription.
