Document
Keep your attention on the care encounter.
Record the conversation and clearly state your own findings and agreed actions.
Hysio Individual Support
AI Voice-Driven Reporting for individual support
After a support session or shift, you dictate what happened. Hysio turns it into a contact report, goal observation, incident report or team handover. What the client said stays separate.
Spoken care information from your care encounter
Individual support
A structured report in your professional terminology
From care encounter to report
You work. Hysio documents.
Hysio turns spoken information into a report. Choose the report format for the conversation you are documenting.
AI assistants
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- Hysio Individual Support Contact Report
- Hysio Behaviour & Goal Observation
- Hysio Individual Support Incident Report
- Hysio Individual Support Team Handover
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How Hysio fits into your workday
More attention for the conversation, less typing afterwards.
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You document the conversation
State relevant information, your own findings and agreed actions aloud so you can find them in your report.
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Hysio creates your report
The information appears under the headings of your chosen report format, so you can review each section.
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You review and copy the report
Check names, facts and agreed actions. Edit the text where needed before using the report in your records.
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Hysio Individual Support
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Quick answer Contact report, goal observation and team handover 50 questions with cited sources
Quick answer
Reporting in individual support, from shift to handover
A report after a shift covers goals, behaviour, incidents and what the team needs to know. For each contact, Hysio organises what you saw, what the client said and what was agreed.
A good report describes what you saw during the support, fits the care plan and the Quality Compass and leaves the assessment with you.
- What does Hysio create for individual support workers?
- For individual support workers, voice-driven reporting delivers a contact report that grows out of your own words. It is also called AI documentation. There are also formats for goal observation, incident and team handover. [1] [7]
- How do observation and explanation stay apart?
- Your own observation is something different from what the client or someone close to them says. In your care reporting, Hysio keeps those two apart for each passage. [2] [7]
- Who assesses the behaviour?
- You do. You describe behaviour, but the judgement and the text in the record remain yours as the support worker. [1] [8]
- Documentation formats Hysio Individual Support Contact Report, Hysio Behaviour & Goal Observation, Hysio Individual Support Incident Report and Hysio Individual Support Team Handover.
- Origin Your observation, the client's statements and reports from colleagues stay separate.
- Boundaries No diagnosis, no conclusion about behaviour and no added data.
- Responsibility Only what you approve goes into the support record.
After the shift: voice-driven reporting in four documentation formats
Which documentation format fits an ordinary care encounter? #
Hysio Individual Support Contact Report is for a moment of contact. At a moment of contact, link the client's words to the existing support goal and the concrete situation. Separate purpose, people involved and follow-up in the support report. [1] [2] [3] [7] [8]
Where does the client's question go in the report? #
Hysio Behaviour & Goal Observation helps organise the client's request in a recognisable way for the support record. Around the client's request, keep what was reported, visible behaviour, support and professional interpretation apart. Organise words, context, observations and agreements in the support report. This way, the support record shows what was reported about the client's request and which next step was agreed. [1] [2] [4] [8] [11]
What stays recognisable in a goal observation? #
In the support report, compare roles and choices with the source. With a goal observation, the individual support professional checks the source and determines the agreed follow-up. [1] [2] [5] [11] [7]
Does a support session at home call for a documentation format of its own? #
Hysio Individual Support Team Handover offers an individual support layout for a home visit. Describe a home visit in neutral language and within the context in which the behaviour or change was seen. Keep what was reported, assessment and agreement distinct in the support report. Only after the individual support worker has checked the source does the text about this home visit count as complete in the support record. [1] [2] [6] [7] [8]
What do you check with a support action? #
Check whether the action in the report matches what you really did, and whether the goal from the care plan is stated with it. Note who carried out the action and when. What still needs to happen, you put separately as follow-up. [1] [2] [3] [8] [11]
What do you include in an incident report? #
For an incident, include in the support record only the information needed for the handover. Around an incident, keep the report from others, visible behaviour, support and professional interpretation apart. In the support report, check the recipient, consent and open actions. [1] [2] [6] [11] [7]
Can voice-driven reporting carefully organise a dictation about a team handover? #
You organise a dictation about a team handover in the support record with a fixed structure for the moment of handover, goal and shifts involved. Place a team handover with the right care encounter, goal and team agreement. In the support report, mark unintelligible passages for follow-up. With voice-driven reporting, you dictate the handover after your shift and then read through what colleagues on the next shift will see. [1] [2] [4] [7] [8]
How does input from someone close to the client stay recognisable in the report? #
In the support report, keep different perspectives visible side by side. The individual support worker only completes this text in the support record after the source of information from someone close to the client has been checked. [1] [2] [3] [8] [11]
Who writes the professional interpretation in the support report? #
The individual support worker always formulates the professional interpretation personally, even when Hysio helps organise the report. In doing so, distinguish what the client or a relative said from what you conclude as a support worker. State in the support report whose conclusion it is. [1] [2] [6] [11] [7]
Which check do you do on the follow-up after a shift? #
Within individual support, the final check of the agreed follow-up remains human work. Around the agreed follow-up, keep what was reported, visible behaviour, support and professional interpretation apart. Read the note alongside the contact in the support report. This way, the support record shows what was reported about the agreed follow-up and which next step was agreed. [1] [2] [5] [7] [8]
Support session and reporting
How do you record what the client said after a support session? #
The individual support worker records the origin of the client's words explicitly. With the client's words, connect what the client said to the existing support goal and the concrete situation. In the support report, link the role and the care encounter. That way the support record keeps showing what was reported with the client's words and which next step was agreed. Voice-driven admin does not change that source role. [1] [2] [3] [7] [8]
How do you keep what someone close to the client reports apart from your own observation? #
In the support report, give people close to the client and healthcare professionals separate source roles. With a report from others and your own observation, the individual support professional checks the source and determines the agreed follow-up. [1] [2] [4] [8] [11]
What do you need to know to understand an existing support goal? #
An existing goal gains meaning from the context of the contact. Place an existing goal with the correct moment of contact, goal and team agreement. State who was present, the moment and the type of information in the support report. After the source check, the individual support worker assesses whether the text about an existing goal in the support record is complete. [1] [2] [5] [11] [7]
What do you do when you cannot describe any concrete behaviour? #
Missing information about concrete behaviour stays open. Describe concrete behaviour in neutral language and within the context in which the behaviour or change was seen. Create a targeted point to follow up in the support report. [1] [2] [6] [7] [8]
How do you record differing views on the client's situation? #
Perspectives on the support context can diverge. With the support context, connect the client's words to the existing support goal and the concrete situation. In the support report, leave every statement with its source. [1] [2] [3] [4] [8] [11]
When is an agreement about a support goal verifiable? #
For the individual support worker, an agreement about a goal with a deadline needs a verifiable status. Around a goal with a deadline, keep what was reported, visible behaviour, support and professional interpretation apart. Note content, owner, deadline and progress in the support report. After checking, the individual support worker decides what is saved in the support record for a goal with a deadline within individual support. [1] [2] [5] [11] [7]
What do you put in a handover when colleagues saw something different? #
Handing over different observations calls for purposeful selection. Place different observations with the correct moment of contact, goal and team agreement. Review necessity, consent and receipt in the support report. After the source check, the individual support worker assesses whether the text about different observations in the support record is complete. [1] [2] [6] [7] [8]
How do you avoid an overly firm conclusion about behaviour? #
The individual support worker states source and uncertainty in the support record. Describe a correction in neutral language and within the context in which the behaviour or change was seen. Choose words such as "reported" or "assessed" in the support report. [1] [2] [5] [8] [11]
How do you process a later correction to an open support question? #
If an open support question changes after a few weeks, you note what is going on now and leave the earlier report in place. With an open support question, connect the client's words to the existing support goal and the concrete situation. Keep the date, reason and adjusted passage in the support report. [1] [2] [4] [11] [7]
Which report structure fits what you saw during the support? #
A contact report after a shift calls for a different structure than an incident report or a team handover. Around the choice of report, keep the report from others, visible behaviour, support and professional interpretation apart. In the support report, compare the headings with the chosen type of contact. With voice-driven reporting, you first dictate what you saw and only then what you think of it. [1] [2] [6] [3] [7] [8]
Support plan and your role
What does the VGN professional competence profile say about your role? #
The VGN professional competence profile and the Social Care qualification file describe the support role. A care plan and the Quality Compass help organise goals and progress; a support worker does not make a medical diagnosis. With the VGN competence profile, connect the client's words to the existing support goal and the concrete situation. In the support report, use the framework for your own assessment. With the VGN competence profile, the individual support worker decides after checking, within individual support, what is saved in the support record. [1] [2] [3] [8] [9]
How do you check information about drawing up the care plan? #
In the support report, check role, currency and scope. After the source check, the individual support worker assesses whether the text about the care plan in the support record is ready. The source for drawing up the care plan stays visible next to the follow-up. [1] [2] [4] [9] [10]
Which limit does the Quality Compass set? #
Around the Kwaliteitskompas, Hysio may not add a diagnosis, needs assessment decision, safety decision or conclusion about behaviour. Place the Kwaliteitskompas with the correct moment of contact, goal and team agreement. Leave authority with the appropriate healthcare professional in the support report. [1] [2] [5] [10] [8]
How do you describe a complaint or incident in support work? #
An incident report describes what the source reports, what the support worker concretely saw and which action was taken. Leave cause, diagnosis and safety decision to the healthcare professional who actually made that assessment. Describe an incident in neutral language and within the context in which the behaviour or change was seen. In the support report, separate the process note, record fact and safety weighing. [1] [2] [6] [8] [9]
How long do you keep a support record? #
The retention period depends on the type of care, the record holder and the legal context. Check whether it concerns youth care, disability care or another care relationship before you apply a period to the support record. For record retention, link the client's words to the existing support goal and the concrete situation. Do not confuse the date of the event and the date of destruction in the support report. After checking, the individual support worker decides what is saved in the support record for record retention within individual support. [1] [2] [3] [9] [10]
What does quality registration say about your work as a support worker? #
A professional competence profile or quality register describes expertise. It does not give Hysio the authority to diagnose behaviour, make a needs assessment or take a safety decision. Around quality registration, keep what was reported, visible behaviour, support and professional interpretation apart. Only include a confirmed registration status in the support report. After the source check, the individual support worker assesses whether the text about quality registration in the support record is complete. [1] [2] [4] [10] [8]
How do you record consent from the client or a representative? #
Note whether the client gave consent themselves or a representative did, and for what. Place consent with the right care encounter, goal and team agreement. In the support report, note the person, purpose, moment and limits. [1] [2] [5] [8] [9]
What do you check before you share a client's data? #
If you share something with family, the GP or a colleague from another location, first check who receives it and for what. Describe data sharing in neutral language and within the context in which the behaviour or change was seen. In the support report, check necessity, legal basis, destination and status. [1] [2] [6] [9] [10]
Who is responsible for the interpretation of the support goals? #
Within individual support, the professional interpretation of goals stays with the qualified discipline. With the professional interpretation of goals, connect the client's words to the existing support goal and the concrete situation. In the support report, write the source and the professional meaning separately. [1] [2] [5] [10] [8]
How do you know whether agreements in the care plan are still current? #
For sources on current agreements, the individual support worker checks owner, version and date. Around current agreements, keep what was reported, visible behaviour, support and professional interpretation apart. Verify owner, date and local validity in the support report. After the source check, the individual support worker assesses whether the text about current agreements in the support record is complete. [1] [2] [6] [8] [9]
Goals, incidents and boundaries
Which details do you record about independence? #
The support goal, the concrete action, the observed situation, the source and the moment. Do not adopt a missing classification. The individual support worker assesses the meaning and approves the agreed follow-up. [1] [2] [3] [7] [8]
How do you write clearly about daily structure? #
Professional language around daily structure needs source context. Around daily structure, keep the report from others, visible behaviour, support and professional interpretation apart. In the support report, check term, unit and meaning. [1] [2] [4] [8] [11]
What do you leave open when you cannot put behaviour in context? #
In the support record, missing data on behaviour in context stay empty. Place behaviour in context with the right care encounter, goal and team agreement. In the support report, mark the gap for follow-up. [1] [2] [5] [11] [7]
How do you record conflicting sources about an incident report? #
In the support record, conflicting sources about an incident report stay visible. Describe an incident report in neutral language and within the context in which the behaviour or change was seen. In the support report, name the different people who reported and observed it. [1] [2] [6] [7] [8]
Where do you draw the line when someone reports a change in the client? #
If a colleague or family member reports a change, you note what was reported and by whom. You do not turn it into a professional decision, such as a cause or a new approach. Whether and how the care plan changes, you discuss in the team and record afterwards. [1] [2] [3] [4] [8] [11]
How do you note a safety signal during a home visit to the client? #
Within individual support, the individual support worker links every safety signal to the source and a home visit. Around a home visit, keep what was reported, visible behaviour, support and professional interpretation apart. Note words, observation and stated interpretation in the support report. [1] [2] [5] [10] [8]
How do you separate the client's perspective from your assessment of the goals? #
First describe what the client says about the support goal. Note your observation and professional assessment separately, with the information on which you base that assessment. Then record which next step was agreed with the client. This way, a client's statement does not silently become a conclusion of the support worker. [1] [2] [6] [8] [9]
May Hysio fill in a missing support decision? #
A missing support decision stays missing. Describe a support decision in neutral language and within the context in which the behaviour or change was seen. In the support report, leave the owner and status open. [1] [2] [5] [9] [10]
How do you describe progress without an unproven effect? #
The individual support worker only links effect or cause in a description of effect to demonstrable evidence. For a description of effect, link the client's words to the existing support goal and the concrete situation. Separate expectation, observation and assessment in the support report. After the source check, the individual support worker assesses whether the text about a description of effect in the support record is complete. [1] [2] [4] [10] [8]
What do you check when evaluating a support goal? #
The final check of the evaluation of a goal follows the source. Around the evaluation of a goal, keep the report from others, visible behaviour, support and professional interpretation apart. In the support report, go through timing, uncertainty and follow-up. You put an evaluation made with voice-driven reporting next to the goals in the care plan. [1] [2] [6] [3] [8] [9]
Practical questions about Hysio for individual support
Which plan fits the number of reports you make? #
Starter costs €20 per month excluding VAT, Pro €40 and Unlimited €80. With yearly billing, you pay for ten months and get two months free. There is no separate rate per support contact, goal observation or handover. Check the current plan terms and have the individual support worker approve the text, source and choice for the record personally before saving. [1] [2] [3] [12]
What do you arrange around privacy in a support team? #
Agree in the team who may read which report and why you keep something. The individual support worker assesses privacy within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. Agree reading and approval roles locally for the support report. That way the support record keeps showing what was reported about privacy and which next step was agreed. [1] [2] [4] [13]
Writing yourself, dictating or voice-driven reporting: what do you choose after a shift? #
After a shift, you want to get your report done quickly and well. Writing yourself gives the most control; with a plain dictation, you still have to organise it yourself afterwards. Hysio puts your dictated text straight into the fixed sections of the support report, with goal observation and incident kept apart. You read it through and decide what goes into the support record. [1] [2] [5] [12] [13]
What do you test in the free trial period with a contact report? #
You can try Hysio free for fourteen days. Use that period to assess whether the report structure fits contact reports, goal observations and team handovers. Check time, faithfulness to the source, readability and the way an individual support worker approves the text. A trial contact does not produce a professional assessment without checking the original source. [1] [2] [6] [12]
Does Hysio work with your care organisation's client record? #
Hysio does not connect automatically with your care organisation's client record. The individual support worker assesses the record transfer within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. In the support report, check the handover, recipient and technical method. [1] [2] [3] [13]
Who reads the report through before it goes into the record? #
Within individual support, the support record is only usable after the individual support worker has checked the source and the text. The individual support worker assesses human checking within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. Review professional language, gaps and follow-up in the support report. This way, the support record shows what was reported about human checking and which next step was agreed. [1] [2] [4] [14]
How do you adjust an existing report from the source? #
If you want to adjust a report, first look up what you really saw or heard during that shift. The individual support worker assesses a correction within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. In the support report, change only what is demonstrably substantiated. [1] [2] [5] [13]
What do you do when your dictation after a shift is incomplete? #
The individual support worker leaves missing or unclear words within individual support open. The individual support worker assesses an incomplete dictation within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. Mark the gap in the support report for targeted follow-up questions. After the source check, the individual support worker assesses whether the text about an incomplete dictation in the support record is complete. [1] [2] [6] [13]
Does doing your admin with AI save time in individual support? #
After a full shift, only real time saved counts: dictating plus reading through has to be faster than typing. The individual support worker assesses time saved within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. In the support report, compare similar contacts and the quality of the record. [1] [2] [5] [12]
How do you start with Hysio in a support team? #
The individual support worker assesses a step-by-step introduction within individual support on the basis of a contact report, goal observation or team handover and the record agreements for individual support. In the support report, choose one purpose of contact with a fixed final check. [1] [2] [6] [12] [14]
Sources
- 1 Hysio: Beroepsprofiel persoonlijke begeleiding (interne Hysio-documentatie) Document date: 2026-08-09 Accessed on 2026-09-01
- 2 Hysio beroepsprofielonderzoek: Beroepsprofielonderzoek persoonlijke begeleiding (interne Hysio-documentatie) Document date: 2026-08-06 Accessed on 2026-09-01
- 3 Hysio: Hysio Persoonlijke Begeleiding Contactrapportage (interne Hysio-documentatie) Document date: 2026-08-24 Accessed on 2026-09-01
- 4 Hysio: Hysio Gedrags- & Doelobservatie (interne Hysio-documentatie) Document date: 2026-08-24 Accessed on 2026-09-01
- 5 Hysio: Hysio Persoonlijke Begeleiding Incidentverslag (interne Hysio-documentatie) Document date: 2026-08-24 Accessed on 2026-09-01
- 6 Hysio: Hysio Persoonlijke Begeleiding Teamoverdracht (interne Hysio-documentatie) Document date: 2026-08-24 Accessed on 2026-09-01
- 7 VGN: Nieuw beroepscompetentieprofiel begeleider gehandicaptenzorg Document date: z.d. Accessed on 2026-08-09
- 8 VGN: BCP Begeleider in de gehandicaptenzorg, definitieve PDF Document date: z.d. Accessed on 2026-08-09
- 9 Registerplein: Register sociaal werkers Document date: z.d. Accessed on 2026-08-09
- 10 Rijksoverheid: Zorgplan of zorgleefplan Document date: z.d. Accessed on 2026-08-09
- 11 VGN: Kwaliteitskompas Gehandicaptenzorg 2023-2028 Document date: z.d. Accessed on 2026-08-09
- 12 Hysio: Hysio pricing Document date: 2026-08-26 Accessed on 2026-09-01
- 13 Hysio: Hysio privacyverklaring Document date: 2026-09-15 Accessed on 2026-10-31
- 14 Hysio: Hysio legal information Document date: 2026-07-15 Accessed on 2026-09-01
Hysio creates the report. You remain responsible for what you save in the record.