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Hysio Occupational Physician Practice Support
AI Voice-Driven Reporting for occupational physicians' practice support professionals
Hysio keeps task delegation, intake, follow-up contact and handover to the occupational physician clearly separate.
Spoken care information from your care encounter
Occupational physician practice support
A structured report in your professional terminology
From care encounter to report
You work. Hysio documents.
Hysio turns spoken information into a report. Choose the report format for the conversation you are documenting.
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- Hysio Practice Support Intake
- Hysio Practice Support Follow-up Contact
- Hysio Practice Support Handover to Occupational Physician
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State relevant information, your own findings and agreed actions aloud so you can find them in your report.
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The information appears under the headings of your chosen report format, so you can review each section.
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You review and copy the report
Check names, facts and agreed actions. Edit the text where needed before using the report in your records.
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Hysio Occupational Physician Practice Support
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Quick answer Report types for OH practice support 50 questions with cited sources
Quick answer
From delegated contact to handover to the occupational physician
Hysio organises contacts of practice support professionals into delegated tasks, employee information, work context, signals, open questions for the physician and handover to the occupational physician.
Intake, follow-up contact and handover each have their own format, always with the occupational physician's instruction alongside. Hysio does not grant task delegation, does not establish a diagnosis, prognosis or work capacity, and does not take over any decision on return to work or reintegration from the occupational physician.
- Which reports do you make in OH practice support?
- You discuss the delegated task as you always do, and Hysio turns it into an intake report. That way of working is called voice-driven reporting and is also known as AI documentation. There are three types: intake, follow-up contact and handover to the occupational physician. [1] [2]
- What stays tied to the source?
- What the employee says, what you observe and what the occupational physician still has to assess are kept separate. With AI reporting, every open question for the physician stays visible. [2] [6]
- Who determines the content?
- You, for an accurate account of your contact; the occupational physician, for judgement, supervision and validation. The report follows what was said, and you check it before it goes to the occupational physician. [5] [1]
- Documentation formats 3 profession-specific formats
- Question bank 50 questions on task delegation, signals and open questions for the physician
- Sources Guidance on task delegation and privacy, plus three report types
- Responsibility The practice support professional checks the account; the occupational physician validates the record document.
Practice support and voice-driven reporting
What does an occupational physician's practice support professional (POBA) do? #
An occupational physician's practice support professional carries out delegated tasks within clear agreements on assignment, competence, instruction and supervision. During the contact, for example, the request for help, work context, progress and signals are gathered. Hysio can organise that information, but does not make the healthcare professional independently authorised. The occupational physician safeguards medical responsibility and assesses the handover. After the contact, you use voice-driven reporting to dictate what the employee said and which question is still open; Hysio organises this for the occupational physician. [1] [6] [4]
What is the purpose of a practice support contact with an employee? #
The purpose is usually to gather information, discuss progress, follow up agreements or put signals to the occupational physician in good time. The employee is given room to describe their own situation and work. Hysio can record that conversation clearly. The exact task and any next step depend on the delegation agreement and the assessment by the occupational physician. [1] [6] [2]
How does voice-driven reporting help with task delegation in occupational healthcare? #
Hysio can make visible which task was carried out, by whom, within which assignment and with which open question for the occupational physician. This keeps the report, delegation context and medical validation clearly separate. Hysio does not grant any authority itself and does not draw a professional conclusion. The occupational physician checks the content and decides which next step fits within the supervision. [1] [6] [4] [5]
What information does a practice support professional gather during a contact? #
That depends on the delegated assignment, but it can cover the request for help, how the employee currently experiences their health, work context, factual progress, agreements and signals. Always note who says something and what still needs to be assessed by the occupational physician. Hysio can organise those source roles. The platform does not add medical facts or a functional conclusion. [2] [6]
Why are open questions for the physician important? #
An open question for the physician records what you, as a practice support professional, are not yet permitted or able to assess yourself. This concerns, for example, the meaning of a new signal, a possible adjustment of the management plan, or whether additional examination is needed. This keeps it visible where your task ends and that of the occupational physician begins. Hysio records the question together with the source and the action owner. The occupational physician then gives the professional answer and determines the status. [4] [6] [2]
How do you keep the occupational physician's responsibility visible? #
Use separate sections for what the employee reports, factual progress, delegated findings, open questions for the physician and validation. Do not put a conclusion above text that has not yet been assessed by the occupational physician. Hysio supports this order, but does not take over the supervision. The occupational physician checks the medical meaning, the follow-up and the final storage. [5] [1] [4] [6] [2]
Can a practice support professional independently decide whether someone can work? #
No, not on the basis of this report structure. The practice support professional can gather factual information and record delegated observations or signals. A judgement on work capacity, incapacity for work, prognosis or reintegration stays with the occupational physician within the agreed supervision. Hysio does not make any such decision and does not present an open question for the physician as a conclusion. [4] [6] [1]
What is part of the work context of a practice support contact? #
Describe the factual tasks, working hours, work organisation, experienced bottlenecks and progress that came up during the contact. Keep that context separate from medical interpretation. Hysio can bring the employee's perspective and work details together without treating them as the same. The occupational physician decides which information is relevant for the medical assessment or the follow-up advice. [2] [6]
How do you deal with a signal that falls outside the assignment? #
Note the signal briefly, record who it came from and state explicitly that it falls outside your delegated assignment. Do not add any examination or conclusion of your own that you have not carried out. Hysio marks the point as an explicit escalation. Then discuss it with the occupational physician, who decides whether extra contact or a different approach is needed. [4] [6] [2] [5] [1]
Why is validation status more than an administrative field? #
The status shows whether a note is only a collection of information, has been checked by the practice support professional or has already been assessed by the occupational physician. This prevents a provisional observation from being read as medical advice. Hysio can show the status. The occupational physician decides when the content is validated and usable for the record. [5] [1] [2] [6]
Documentation formats for intake, follow-up and handover
When do you start with a practice support intake? #
Hysio Practice Support Intake is intended for a first or in-depth contact in which you gather the reason for contact, work context, experience of health, sources, delegated findings and open questions for the physician together. The format is intended to make task delegation and validation status explicitly visible. Hysio does not itself draw any medical conclusion from the conversation. The occupational physician assesses the handover and decides on the next step. [7] [5] [1]
What do you note in a follow-up contact as a practice support professional? #
Hysio Practice Support Follow-up Contact organises the reason for the contact, changes since the previous contact, what the employee currently reports, work context, factual progress, delegated findings and agreements. Open questions for the physician stay visible until supervision has taken place. Hysio does not turn a follow-up note into a medical assessment. The occupational physician validates what is relevant for the record and the follow-up. [8] [5] [2] [6]
When do you use Hysio Practice Support Handover to Occupational Physician? #
This format is intended for situations where the practice support professional puts information from a delegated contact to the occupational physician in a checked way. The handover contains purpose, recipient, sources, timeline, employee perspective, work context, tasks carried out, signals, open questions for the physician and agreements. Hysio does not send anything independently. The occupational physician assesses the content and decides on the medical next step. [9] [5] [3] [6]
How do you choose between Hysio Practice Support Intake and Hysio Practice Support Follow-up Contact? #
Choose Intake when the contact maps out a new or broader request for help. Choose Follow-up Contact when you return to earlier agreements and discuss change or progress. Use Handover when the information needs to be put specifically to the occupational physician. Hysio helps choose the structure, but the local delegation agreement and the purpose of the contact determine the right documentation format. [7] [5] [8] [9]
Which sections belong in a practice support intake? #
An intake can contain a summary, reason for contact, task delegation, work and process context, health and functioning, sources, practice support findings, analysis, open questions for the physician and follow-up. Not every section needs to be filled in. Hysio leaves missing information open and prevents a question from appearing as an answer. The occupational physician decides which parts are medically relevant. [7] [5] [2] [6]
How do you process changes during a follow-up contact? #
Describe what has changed since the previous contact according to the employee, which work agreements have actually been carried out and which new signals have occurred. Put earlier and current information side by side with date and source. Hysio can make that timeline clear. The occupational physician assesses whether a change has medical meaning and whether the plan needs to be adjusted. [8] [5] [2] [6]
What makes a handover to the occupational physician usable? #
A usable handover answers why it is being made, which period it covers, what was actually discussed and which question the occupational physician still needs to answer. State role, source, date, agreements and validation status. Hysio can support this order. The occupational physician checks completeness, relevance, privacy and the desired action. [9] [5] [2] [6] [1]
Does voice-driven reporting also work for a practice support contact? #
Yes, Hysio can organise a spoken note or one dictated afterwards according to the structure of intake, follow-up contact or handover. The source of each statement and the open question for the physician remain important. Hysio does not invent any examination or judgement. The practice support professional checks the report and the occupational physician validates the parts that fall within their medical responsibility. [7] [5] [8] [1]
What do you check after a practice support note has been organised? #
Check the name and date, the delegated task, the source of the information, the work context, the open questions for the physician and the action owners. Make sure no description has accidentally been worded as a medical conclusion. Hysio helps with that reading, but does not replace supervision. The occupational physician decides whether the handover has been validated in terms of content. [5] [1] [4] [6] [2]
How do you record the validation status of a handover? #
Describe whether the note is a draft, a handover checked by the practice support professional or a record document validated by the occupational physician. Also record which questions are still open. Hysio can show status and open actions side by side. Only the occupational physician decides when a medical assessment has been validated and which text is saved as final. [9] [5] [2] [6] [1]
Delegation, privacy and source roles
Which boundaries apply to task delegation? #
The task must be clearly described and fit with competence, instruction, supervision and the local agreements. The practice support professional works within that boundary and refers signals or questions back to the occupational physician. Hysio can make the division of roles visible, but does not widen it. The occupational physician remains responsible for the medical assessment and supervision. [4] [6] [1]
How do you process medical information in a practice support note? #
Only include information that is needed for the delegated task and the question for the occupational physician. Note the source and leave interpretation to the authorised healthcare professional. Hysio can organise reported medical information as source-bound text, but does not filter for necessity on its own. The occupational physician decides what belongs in the medical record and which information goes no further. [3] [6] [4] [2]
Who may receive a practice support handover? #
In principle, the handover is addressed to the occupational physician within the agreed supervision, unless another authorised recipient framework has been explicitly recorded. State recipient and purpose in the report. Hysio does not create a separate registration or sending route and does not send automatically. The practice support professional and occupational physician check the authorisation and data boundary together. [3] [6] [5] [1]
How do you keep the employee's perspective and the practice support finding separate? #
Use source markings and separate sections. The employee can describe how recovery, workload or tasks are experienced; the practice support professional can describe a factual observation or agreed task. Neither is automatically a medical conclusion. Hysio can preserve the order. The occupational physician determines the professional meaning and records their own judgement separately. [2] [6]
What is the difference between an observation and a question for the physician? #
An observation describes what was seen, heard or measured during the delegated contact within the assignment. A question for the physician asks the occupational physician for a professional assessment or decision that falls outside the practice support professional's task. Hysio can place both side by side. The practice support professional words the question concretely and the occupational physician determines the answer. [2] [4] [6]
How do you record an external source in a practice support contact? #
Note who the source is, when the information was received, what is literally relevant and which context is missing. Keep a letter, notification or earlier agreement separate from your own contact findings. Hysio can structure the source inventory. The occupational physician decides whether the information is sufficiently reliable and relevant for the follow-up question. [2] [6]
What do you do if an employee asks for a medical conclusion? #
Listen to the question and record that the employee is asking for a medical assessment, without giving a conclusion yourself. Name the question as an open point for the occupational physician and agree on how feedback will be given. Hysio can organise this conversation. The occupational physician assesses within their own role and decides which explanation or next step is appropriate. [4] [6] [2]
How do you prevent an employer's question from steering the medical content? #
Record the employer's question as a separate source and assignment, and keep the employee information and professional assessment apart. Only note what is relevant for the chosen purpose. Hysio supports the separation, but does not assess any conflict of interest. The occupational physician safeguards independence, privacy and medical responsibility within the contact framework. [3] [6] [1] [2]
How do you record a missing physician validation? #
Mark the handover as not validated and note which sections still need to be assessed by the occupational physician. Do not let the text sound as if medical advice has already been established. Hysio can keep status and open action visible. The practice support professional monitors the follow-up and the occupational physician decides when validation is complete. [5] [1] [2] [6]
Why is the date of a practice support observation important? #
The date links the observation to the situation in which it was made and prevents confusion with a later professional judgement. Also include the date of earlier agreements or received sources when these are relevant. Hysio can organise the timeline. The occupational physician decides which date counts as the reference date or decision point. [2] [6]
Observations, signals and language
How do you describe functioning without determining work capacity? #
Describe what the employee actually does, experiences or discusses at work, at home or during the contact. Avoid normative terms such as good, poor or fully employable when these have not been professionally assessed. Hysio can organise examples. The occupational physician only translates the information into a statement about functioning or work after assessment. [2] [4] [6]
How do you process a questionnaire in a practice support report? #
Note who completed the questionnaire, on which date and which answers are relevant for the delegated assignment. An answer remains source information and is not automatically a diagnosis or conclusion. Hysio can place the answers clearly. The occupational physician decides whether additional examination or professional interpretation is needed. [2] [6]
What is a good way to word an escalation signal? #
Describe the concrete signal, the source, the moment and why you are putting it to the occupational physician. Avoid giving a medical explanation that you have not investigated. Hysio can mark the text as an explicit signal. The occupational physician assesses urgency, meaning and any next step within the supervision. [4] [6] [2] [5] [1]
How do you record agreements with the employee in a verifiable way? #
Write down what was agreed, with whom, for what period and when the agreement will be evaluated. Distinguish between a wish, a factual action and a physician's decision that still needs to be validated. Hysio can show action owner and status. The practice support professional and occupational physician check together whether the agreement fits within the delegated task. [2] [6] [5] [1]
How do you deal with unclear words in a conversation? #
Note the word or description as it was used and mark what still needs clarification. Do not fill in a medical term or cause based on assumptions. Hysio can create an open point. The practice support professional asks further questions within the assignment or puts the matter to the occupational physician. [2] [6] [4]
How do you show who said something: employee, employer or treating professional? #
Source-bound writing means that you show who said, saw or provided something and that you do not make the text say more than the source. An employee, employer, practitioner and practice support professional provide different kinds of information. Hysio can keep these roles separate. The occupational physician then determines the professional meaning and the record status. [2] [6]
How do you note a conversation in which no change emerges? #
Record which earlier agreement or situation was compared, which information was discussed again and that no new change was reported when that is literally the case. Do not add an explanation or prognosis. Hysio can organise the follow-up contact compactly. The occupational physician decides whether the existing approach stays in place or needs revision. [2] [6] [4]
What do you do if the practice support professional has noted something incorrectly? #
Correct the text against the original source and, where necessary, state which section has been changed. Then check whether the open question for the physician, status and recipient are still correct. Hysio helps edit the text, but does not decide which version is leading. The occupational physician assesses corrections that may affect the medical content. [5] [1] [2] [6]
How do you make a practice support note understandable for the occupational physician? #
Start with the reason and the date of the contact, then give the source, work context, specific findings, open questions for the physician and agreements. Use short sentences and avoid conclusion words that are not supported. Hysio supports this order. The occupational physician must be able to see quickly what was actually gathered and where their own assessment or supervision is needed. With voice-driven admin you dictate that order in one go after the contact. [2] [6]
Why should an open question for the physician not get hidden in the text? #
If a question disappears in a long summary, the occupational physician may think the point has already been answered. A separate question with source, urgency and action owner makes the required supervision visible. Hysio can show open questions for the physician separately. The occupational physician gives the answer or refers the question for appropriate examination. [2] [6] [5] [1] [4]
Practical questions from practice support contacts
How do you record a first phone call with an employee? #
Note who made contact, the request for help, what the employee actually said, which assignment applied to the phone call and which points have not yet been assessed. Use an intake or follow-up structure that fits the purpose. Hysio does not fill in any observation or medical conclusion. The occupational physician decides whether a discussion or a consultation appointment is needed. [7] [5] [2] [6]
What do you do if an employee reports new complaints? #
Record what was reported close enough to the actual words, with date, context and experienced consequences for work or daily functioning. Do not give a diagnosis or judgement on employability. Mark it as a signal and word the question for the occupational physician. The occupational physician assesses urgency, medical meaning and further contact. [4] [6] [2] [3]
How do you describe an adjusted work agreement? #
Note which task, working hours or working condition has actually been adjusted, who agreed this and when evaluation follows. Make clear whether it is a proposal, an agreement that has been carried out or an instruction validated by the occupational physician. Hysio organises the status. The practice support professional does not independently decide on suitable work or medical limitations. [2] [6] [5] [1]
How do you hand over a practice support contact to the occupational physician? #
Make the handover purposeful: state the period, reason, sources, employee perspective, work context, delegated tasks, signals, open questions for the physician and agreements. Set the status to not validated until the occupational physician has reviewed it. Hysio can structure these sections, but does not send the text independently. The occupational physician decides on content and follow-up. [9] [5] [3] [6] [1]
What if an assignment for task delegation is not clear? #
Hold off on drawing a conclusion and record which part of the assignment is unclear. Ask the occupational physician for instruction before you extend the task or answer a medical question. Hysio can show the unclear point and the action owner. The occupational physician clarifies the delegation and supervision. [4] [6] [2]
How do you correct an error in a handover? #
Compare the handover with the original conversation note and only correct what is supported by the source. Mark the status again if the occupational physician had already received the earlier version. Hysio supports version control, but does not determine a formal record status. The practice support professional reports the correction and the occupational physician assesses the consequences. [5] [1] [2] [6] [3]
Can Hysio answer a question for the physician itself? #
No. Hysio can word a question for the physician recognisably, link it to the relevant source and keep it visible until supervision. The platform does not give a medical answer and does not make a diagnosis or prognosis. The occupational physician assesses the question under their own responsibility. The practice support professional then records the answer and any action. [4] [6] [5] [1]
How do you prepare the use of Hysio within task delegation? #
Agree in advance which tasks are delegated, who supervises, which information goes to the occupational physician and what status a report has before it is final. Test with one intake and one handover, and check whether the employee's perspective, work context, findings and questions for the physician stay properly separate. Hysio provides the structure. The occupational physician and practice support professional decide on the local way of working. Also agree who checks the report after AI reporting before it goes to the occupational physician. [2] [6] [1] [5]
How does a practice support report differ from an occupational physician's report? #
A practice support report gathers information within a delegated task and makes open questions for the physician visible. An occupational physician's report contains the professional medical assessment and the advice of the occupational physician. Hysio can structure both formats, but does not swap the roles. The occupational physician validates what is relevant medically, functionally or for work-focused feedback. [1] [6] [4]
Who remains responsible for what is in a practice support record document? #
The practice support professional is responsible for a careful account of their own contact and the delegated task. The occupational physician is responsible for medical assessment, supervision, validation and any feedback. Hysio organises information and makes status visible, but takes over neither role. That is why you should always check source, assignment and authorisation. [5] [1] [6] [3]
Sources
- 1 NVAB: Leidraad Taakdelegatie en supervisie Accessed on 2026-10-31
- 2 Arboportaal: Bedrijfsarts Accessed on 2026-09-01
- 3 Arboportaal: Leidraad bedrijfsarts en privacy Accessed on 2026-09-01
- 4 Arboportaal: Rol van de bedrijfsarts bij ziekte en re-integratie Accessed on 2026-09-01
- 5 Hysio: Beroepsprofiel praktijkondersteuners van de bedrijfsarts (interne Hysio-documentatie) Accessed on 2026-09-01
- 6 Hysio: Beroepsprofielonderzoek praktijkondersteuners van de bedrijfsarts (interne Hysio-documentatie) Accessed on 2026-09-01
- 7 Hysio: Hysio POBA Intake (interne Hysio-documentatie) Accessed on 2026-09-01
- 8 Hysio: Hysio POBA Vervolgcontact (interne Hysio-documentatie) Accessed on 2026-09-01
- 9 Hysio: Hysio POBA Overdracht aan Bedrijfsarts (interne Hysio-documentatie) Accessed on 2026-09-01
Hysio creates the report. You remain responsible for what you save in the record.