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Hysio Pharmaceutical Care

AI Voice-Driven Reporting for pharmacists

Hysio organises client questions, medication sources, professional assessments and follow-up as recognisable parts of the pharmaceutical report.

Pharmaceutical care professional discusses medication with a client
Your care encounter stays central, Hysio documents the relevant information.

Spoken care information from your care encounter

Pharmaceutical care

A structured report in your professional terminology

From care encounter to report

You work. Hysio documents.

Hysio turns spoken information into a report. Choose the report format for the conversation you are documenting.

Document

Keep your attention on the care encounter.

Record the conversation and clearly state your own findings and agreed actions.

AI assistants

Suited to your work.

  • Hysio Pharmaceutical Consultation
  • Hysio Medication Review
  • Hysio Discharge Medication Consultation
  • Hysio Pharmaceutical Handover to Prescriber

You stay in control of what gets saved.

In your workday

How Hysio fits into your workday

More attention for the conversation, less typing afterwards.

  1. You document the conversation

    State relevant information, your own findings and agreed actions aloud so you can find them in your report.

  2. Hysio creates your report

    The information appears under the headings of your chosen report format, so you can review each section.

  3. You review and copy the report

    Check names, facts and agreed actions. Edit the text where needed before using the report in your records.

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Profession Hysio Pharmaceutical Care

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Quick answer Documentation formats for pharmaceutical care 50 questions with cited sources

Quick answer

From medication conversation to pharmaceutical report

The four formats match consultation, medication review, discharge medication and handover.

For each care moment, you can see what the documentation format organises and what stays with you. Client factors, medication sources, professional assessment and follow-up stay recognisably separate.

How does it work with a medication review?
What you say about the medication review becomes a pharmaceutical consultation report. That way of working is called voice-driven reporting, or AI documentation. There are four formats, from consultation to handover to the prescriber. [2] [7]
What stays tied to the source?
The client narrative, current medication overview, prescription or advice source, measurement and stated assessment each keep a recognisable origin. [2] [8]
What happens to a discrepancy?
A difference between medication sources remains visible as a discrepancy until the authorised healthcare professional has decided on the follow-up. [2] [10]
What does Hysio not do?
Hysio does not choose a medicine, does not fill in a dosage, does not assess an interaction and does not present a handover as sent or received. [2] [11]
Where does the medication decision go?
The structure follows consultation, medication monitoring, medication review and handover, with the professional decision in the right place in the source. Every medication source stays recognisable, and you approve the report. [2] [13]
  • Documentation formats 4 profession-specific report formats: Hysio Pharmaceutical Consultation, Hysio Medication Review, Hysio Discharge Medication Consultation, Hysio Pharmaceutical Handover to Prescriber.
  • Source roles Client, medication source and pharmaceutical care professional remain distinct.
  • Boundaries No choice, change, dosage or interaction assessment by Hysio.
  • Responsibility The authorised healthcare professional, usually the pharmacist, determines the pharmaceutical assessment and follow-up.

Report formats for voice-driven reporting in pharmaceutical care

What goes into the report of a pharmaceutical consultation? #

This report format is intended for a client conversation, covering a care question, medication sources, client factors, assessment and agreements. Write up the pharmaceutical source by describing how you organise the client question, medication source and stated assessment separately. In the pharmaceutical consultation, note the medicine, use, origin and status only insofar as those data have been confirmed. With voice-driven reporting, you dictate the client's question and the medicines discussed after the conversation; Hysio organises them and you check the medication source. [2] [7] [3]

When do you choose the format for a medication review? #

This report format is intended for a medication review with history, sources, analysis, plan and follow-up. In a medication review, make it traceable how you record the steps from history to stated plan without presenting them as automatic advice. In a medication review, the pharmacist checks the client context, medication source, pharmaceutical assessment and the agreed follow-up separately. [2] [8] [4]

What do you note in a discharge medication conversation? #

This report format is intended for a conversation at discharge or another care transition, with changes, understanding and status. For medication safety, you record medication entries, discussed changes and understanding separately. In the discharge medication consultation, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. [2] [10] [5]

How does Hysio support a handover to the prescriber? #

This report format is intended for a pharmaceutical handover with a question, medication data, discrepancies, assessment and follow-up. Organise the information so that it is clear how you separate the concrete question, source status and desired follow-up. The final assessment of the handover to the prescriber remains with the pharmacist and is not derived from isolated data. [2] [10] [6]

Which format fits a conversation about several medicines? #

A conversation about several medicines first calls for a complete and current picture of the client and the medicines used. Hysio Medication Review is the format that fits, with the medication list and the client question visible before the professional assessment. With several medicines, the medicine, use, origin and status only appear in the text insofar as those data have actually been confirmed. [2] [7] [4]

How do you record a client question about medication? #

A client question can be about use, effect, a side effect, practical intake or an experienced problem. For a client question about medication, make it traceable how you note the question in the client's own words and the response given separately. For a client question about medication, the pharmacist checks the client context, medication source, pharmaceutical assessment and the agreed follow-up separately. [2] [13]

How do you recognise a medication source? #

A prescription, medication overview, packaging, client statement and pharmacist's dictation do not have the same source status. For medication safety, you record how you keep the origin and date of each medication data item visible. For a medication source, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. Compare the note about a medication source with the original source and note which part is still missing. [2] [7]

What do you do with a medication change that has not been confirmed? #

A reported change is not automatically a confirmed prescription or current medication entry. Organise the information so that it is clear how you keep report, verification and final status apart. The final assessment of a change that has not been confirmed remains with the pharmacist and is not derived from isolated data. [2] [10]

Can Hysio formulate medication advice itself? #

Medication advice belongs to the authorised professional assessment and not to an automatically organised text. Hysio therefore does not formulate new medication advice itself and does not turn a source data item into advice without further ado. What does go into the text remains limited to the medicine, use, origin and status insofar as those data have actually been confirmed. [2] [11]

How do you record understanding after a medication conversation? #

Understanding is only a fact for the record when it has been discussed in the conversation or checked in an appropriate way. For understanding after a medication explanation, make it traceable how you name stated understanding, question and open point separately. [2] [7]

Client, medication and care encounter

Which data belong to a medication review? #

A medication review connects client information, current medication, relevant sources, analysis, plan and follow-up. For medication safety, you record how you make the source of each part and the status of the plan recognisable. For data for a medication review, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. [2] [8]

What is the difference between medication surveillance and medication review? #

Medication surveillance focuses on alerts and their handling, while a medication review covers a broader systematic assessment. Organise the information so that it is clear how you do not automatically describe an alert as a complete pharmacotherapeutic plan. The final assessment of medication surveillance and review remains with the pharmacist and is not derived from isolated data. [2] [9]

How do you note a medication surveillance alert? #

A surveillance alert is a source or system notification that may still need assessment and handling. Write up the pharmaceutical source by describing how you place the alert, professional response and open status side by side. For a medication surveillance alert, note the medicine, use, origin and status only insofar as those data have been confirmed. [2] [9]

How do you work with a current medication overview? #

A medication overview is only current insofar as the source, verification and date support that. For a current medication overview, make it traceable how you do not mix up known, reported and verified. For a current medication overview, the pharmacist checks the client context, medication source, pharmaceutical assessment and the agreed follow-up separately. [2] [10]

Which client factors are relevant in a pharmaceutical conversation? #

Experience of use, practical abilities, preferences, concerns and earlier problems can clarify the client context. For medication safety, you record how you link only relevant factors that were actually discussed to the medication source. [2] [7]

How do you record adherence without judgement? #

A client may use a medicine differently from what was agreed, without a judgement about the person replacing the source. Organise the information so that it is clear how you render the reported use and the discussed cause in neutral language. The final assessment of adherence remains with the pharmacist and is not derived from isolated data. [2] [7]

What belongs in a pharmaceutical plan? #

A plan is only a plan once the authorised healthcare professional has explicitly determined its content and next step. Write up the pharmaceutical source by describing how you label a proposal, discussed option and established plan as different statuses. For a pharmaceutical plan, note the medicine, use, origin and status only insofar as those data have been confirmed. [2] [8]

How do you deal with a missing dosage? #

A missing dosage is an open medication data item that does not safely follow from the product name or context. For a missing dosage, make it traceable how you leave the gap visible and do not reconstruct a dose. For a missing dosage, the pharmacist checks the client context, medication source, pharmaceutical assessment and the agreed follow-up separately. [2] [11]

When is a warm handover traceable? #

A warm handover contains the purpose, relevant source information, a concrete question and the status of receipt or follow-up. For medication safety, you record how you name the healthcare professional involved and the action that is still open. For a warm handover, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. [2] [10] [6]

How do you describe a discrepancy between two medication lists? #

A difference between lists calls for both sources, the difference itself and the verification that is still missing. Organise the information so that it is clear how you do not make a silent correction in the source-bound text. The final assessment of a medication discrepancy remains with the pharmacist and is not derived from isolated data. [2] [10]

Medication review, record and handover

What belongs in a pharmaceutical client record? #

The pharmaceutical record can contain medication data, care encounters, alerts, information, agreements and contact with other healthcare professionals. Write up the pharmaceutical source by describing how you include only necessary parts with an appropriate source and status. In the pharmaceutical client record, note the medicine, use, origin and status only insofar as those data have been confirmed. [2] [7]

Which retention period applies as general record context? #

The WGBO context (the Dutch Medical Treatment Contracts Act) states a minimum of twenty years from the last change for a medical record. Note the retention period as source information and do not present it as proof that a local Hysio setup complies with the law. The pharmacist checks the client context, medication source, professional assessment and agreed follow-up separately. [2] [12]

How do you share medication data carefully? #

Sharing medical data requires attention to identity, authorisation, consent and the applicable legal basis. For medication safety, you record how you keep purpose, recipient and sharing status apart. [2] [13]

What makes a medication handover reliable? #

A reliable handover states the source, currency, verification, relevant change and follow-up status. Organise the information so that it is clear how you preserve the origin of the medication entry. Compare the note about a reliable medication handover with the original source and note which part is still missing. [2] [10]

What role does the prescriber have in a pharmaceutical question? #

The prescriber can answer the concrete question about treatment or prescription within their own professional responsibility. Write up the pharmaceutical source by describing how you do not fill in the question to the prescriber as an answer yourself. [2] [10]

How do you note a discussion with the pharmacist? #

A consultation between colleagues is a separate care moment with participants, topic, stated decision and any follow-up. In a consultation with the pharmacist, it stays recognisable who said what and what status that was given, separate from the rest of the conversation. That way the pharmacist checks the client context, medication source, pharmaceutical assessment and agreed follow-up each separately. With voice-driven admin, you first name who took part in the consultation. [2] [7]

What is the difference between dispensing and advice? #

Dispensing, explanation and pharmaceutical advice are different parts of a client contact. For medication safety, you record how you do not extend the actual action with advice that was not stated. For dispensing and advice, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. [2] [11]

How do you keep a prescription and a client report separate? #

A prescription is a medication source, while a client report provides information about use or experience. Organise the information so that it is clear how you let both source roles stand side by side. The final assessment of a prescription and client report remains with the pharmacist and is not derived from isolated data. [2] [7]

What do you do with a source conflict in the medication record? #

A source conflict between client, prescriber, pharmacy and list is relevant information until verification takes place. Write up the pharmaceutical source by describing how you visibly note the difference and the follow-up required. For a source conflict in the medication record, note the medicine, use, origin and status only insofar as those data have been confirmed. [2] [10]

Why is status important in a handover? #

A handover can be discussed, sent, received or followed up; those statuses mean different things. Do not derive the handover status from the content. The pharmacist checks the client context, medication source, pharmaceutical assessment, status and agreed follow-up separately before the text is used. The pharmacist then determines which status and next step are recorded in the record. [2] [10]

Sources, professional terminology and professional boundaries

Which source fits the G-Standaard? #

The G-Standaard (the Dutch drug database) supports the identification and composition of medicinal products, not automatically a client-specific prescription. For medication safety, you record how you do not confuse product identification with a personal dose or choice. [2] [7]

What does an ATC code say and not say? #

An ATC code classifies a medicine for purposes including drug utilisation research and is not an individual prescription. Organise the information so that it is clear how you keep classification and client-specific instruction apart. [2] [8]

How do you use SNOMED CT in pharmaceutical documentation? #

SNOMED CT is a terminology standard, and a concrete implementation requires an appropriate release and context. Write up the pharmaceutical source by describing how you do not fill in a code as a meaningful client term without a source. [2] [12]

How do you note a measurement in medication care? #

A measurement needs at least a value, unit, moment, measurement method and client context. For a measurement in medication care, make it traceable how you copy only the measurement actually mentioned, without inventing a norm. For a measurement in medication care, the pharmacist checks the client context, medication source, pharmaceutical assessment and the agreed follow-up separately. [2] [7]

When is a side effect a client report? #

A symptom experienced after medication is initially a client report until a healthcare professional assesses it further. For medication safety, you record how you note the experience, time course and professional assessment separately. For a reported side effect, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. [2] [9]

How do you guard the boundary around interactions? #

An interaction alert calls for professional analysis and is not something that can be concluded from an isolated medication name. Organise the information so that it is clear how you do not present an alert as an established interaction. The final assessment of an interaction alert remains with the pharmacist and is not derived from isolated data. [2] [9]

What does medication verification mean? #

Medication verification compares relevant sources to obtain a medication picture that is as current as possible. Write up the pharmaceutical source by describing how you state the source consulted and the remaining uncertainty. For medication verification, note the medicine, use, origin and status only insofar as those data have been confirmed. Compare the note about medication verification with the original source and note which part is still missing. [2] [10]

How do you write pharmaceutical terminology in an understandable way? #

A client-oriented note can organise and clarify professional terms without changing their professional meaning. For understandable pharmaceutical terminology, make it traceable how you make the term and the stated explanation visible side by side. [2] [7]

What boundary does Hysio have in medication choice? #

Hysio organises source information but does not take over the choice, change, substitution or dosage of a medicine. For medication safety, you record how you leave the authorised healthcare professional as the deciding source. For medication choice, leave uncertainty in place until the medicine, dosage, use or decision is evident from a reliable source. [2] [11]

How do you make uncertainty visible in a medication text? #

An uncertain source, missing verification or a plan that has not been confirmed should remain recognisable in the text. Organise the information so that it is clear how you name the open point, source and next check separately. [2] [10]

Practical questions about Hysio and pharmaceutical care

What does Hysio cost in the pharmacy? #

For pharmaceutical care, Hysio Starter costs €20 per month excl. VAT. The rate belongs to the plan and not to one profession or AI assistant for pharmaceutical care. With an annual plan you pay for ten months and get two months free. The pharmaceutical care professional remains responsible for checking the content and for the final place in the record. [14]

What does this pharmaceutical profile describe? #

For this profession, Hysio describes four formats for pharmaceutical care: consultation, medication review, discharge medication consultation and handover to the prescriber. For every report format within Hysio, the pharmaceutical care professional checks the source information, professional content, missing data and the final record text themselves. [17]

What does Hysio's free trial involve? #

For fourteen days you can try Hysio free with medication conversations. During that period you get to know Hysio and the source-bound way of record keeping. Before use, always check the origin of the source, the professional content and the right destination in the record. The pharmaceutical care professional then chooses what is useful and checks the text against source, context, record purpose and professional agreements. [15]

How do you assess a pharmaceutical text after voice-driven reporting? #

In pharmaceutical care, human review remains necessary for source origin, professional content, missing information and the final record choice. Organise the information so that it is clear how you check the text against the original contact and the current sources. The final assessment remains with the pharmacist and is not derived from isolated data. [17]

Does Hysio write directly to a client record? #

For pharmaceutical care, Hysio does not write directly to an electronic record; the pharmaceutical care professional assesses the text and transfers it themselves. Write up the pharmaceutical source by describing how you assess the text yourself and transfer it manually to the right place. [18]

Where can voice-driven reporting save time in pharmaceutical care? #

In pharmaceutical care, time can be saved by organising a conversation or dictation, but review and safe transfer remain part of the work. Also factor in the time for source checking and safe transfer. [2] [7]

How do you start with a report format? #

Start with one clearly defined pharmaceutical contact and choose the AI assistant that fits the purpose. Compare the text with the client conversation and the reliable medication sources. Leave unknown medicines, dosages, decisions and follow-up actions open. The authorised pharmaceutical care professional checks and transfers the final text themselves. [17]

Which data does Hysio not fill in? #

In pharmaceutical care, Hysio does not fill in a missing measurement, consent, assessment, action or agreement. Organise the information so that it is clear how you do not fill empty parts with plausible pharmaceutical text. [2] [11]

How do you record a medication review with the prescriber? #

For each medicine, note what you saw, what you proposed and what the prescriber decided. Add the reason if it was discussed. That way it stays visible which advice came from you and which decision lay with the doctor; Hysio does not propose anything itself. [17]

Who remains responsible for the saved medication text? #

In pharmaceutical care, the pharmaceutical care professional remains responsible for source choice, professional assessment, correction and final storage. You do not hand over the final check to the text. [17]

Sources

  1. 1 Hysio: Beroepsprofiel Farmaceutische Cliëntenzorg (interne Hysio-documentatie) Document date: 2026-09-01 Accessed on 2026-09-01
  2. 2 Hysio: Beroepsprofielonderzoek Farmaceutische Cliëntenzorg (interne Hysio-documentatie) Document date: 2026-09-01 Accessed on 2026-09-01
  3. 3 Hysio: Hysio Farmaceutisch Consult (interne Hysio-documentatie) Document date: 2026-09-01 Accessed on 2026-09-01
  4. 4 Hysio: Hysio Medicatiebeoordeling (interne Hysio-documentatie) Document date: 2026-09-01 Accessed on 2026-09-01
  5. 5 Hysio: Hysio Ontslagmedicatiegesprek (interne Hysio-documentatie) Document date: 2026-09-01 Accessed on 2026-09-01
  6. 6 Hysio: Hysio Farmaceutische Overdracht aan Voorschrijver (interne Hysio-documentatie) Document date: 2026-09-01 Accessed on 2026-09-01
  7. 7 KNMP: Richtlijn Patiëntendossier Document date: z.d. Accessed on 2026-09-01
  8. 8 KNMP: Richtlijn Medicatiebeoordeling Document date: z.d. Accessed on 2026-09-01
  9. 9 KNMP: Richtlijn Medicatiebewaking Document date: z.d. Accessed on 2026-09-01
  10. 10 KNMP: Richtlijn Overdracht van medicatiegegevens in de keten Document date: z.d. Accessed on 2026-09-01
  11. 11 Rijksoverheid: Geneesmiddelenwet Document date: z.d. Accessed on 2026-09-01
  12. 12 BIG-register: Wet- en regelgeving Document date: z.d. Accessed on 2026-09-01
  13. 13 IGJ: Apotheken Document date: z.d. Accessed on 2026-09-01
  14. 14 Hysio: Actuele Hysio-prijzen (interne Hysio-documentatie) Document date: 2026-08-26 Accessed on 2026-09-01
  15. 15 Hysio: Actuele proefperiode (interne Hysio-documentatie) Document date: 2026-08-31 Accessed on 2026-09-01
  16. 16 Hysio: Hysio Privacyverklaring (interne Hysio-documentatie) Document date: 2026-07-16 Accessed on 2026-09-01
  17. 17 Hysio: Hysio Disclaimer (interne Hysio-documentatie) Document date: 2026-07-16 Accessed on 2026-09-01
  18. 18 Hysio: Hysio en medische dossiersystemen (interne Hysio-documentatie) Document date: 2026-07-16 Accessed on 2026-09-01

Hysio creates the report. You remain responsible for what you save in the record.